Absa
Poor service and lying over phone

So we made eft from absa to fnb acount and about and our or 2 realised that was a wrong acount. Mu husband went straight to the nearest absa branch just to hear they couldnt help him he must cal the internet help desk at nr0860008600. Wel he called this call cetre straight from the banks phone and explained the situation relieved as we where the lady was helpfull and said not to worry just reverse the payment and u wil have ure money back by 24hr. So checked the acount his morning and still nothing. Called back this call centre just to hear sorry sir we r not able to give u nack the amount of R2400. Realu not the answer we expected seeing that a paument from absa to fnb takes about a day to reflect and stil they couldnt in this abount of ours help us to stop this transfer. Realy realy

Company: Absa
Country: South Africa
City: Call centre

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