Absa
They couldn't care less!

On 7 Jan 2013 ABSA allowed all 3 accounts that I have with them to be fraudulenty cleared out & the funds tranferred to CAPITEC. While the transfer was aided by an ilegal sim swop done at VODACOM ALBERTON, details of the 3 bank accounts incl their respective overdraft limits must have originated from someone at ABSA. in addition the passwrod was also provided by someone at ABSA as it ony exists in my head. at least 1 individual at ABSA, Abongile Gwamlempi had the common sense to realise something was wrong & flagged the transaction as "possible " but still the monies were transferred. 22 days later ABSA still maintain that it is not their responsibility & that the onus now rests with CAPITEC to return the money & this, they claim could take up to 6 weeks. in addition, they refuse point blank to provide any details of who to contact at CAPITEC or even some form of reference that one could use to persue the matter further with CAPITEC. ABSA's total lack of concern is going to cost them dearly as everyone i speak to is horrified by their attitude & certain family members have indicated their intention to close their accounts & move the not insignificant balances elsewhere

Company: Absa
Country: South Africa
City: Head Office - Depa

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