First National Bank
Illegal Deductions

I received an SMS on the Wednesday, 16th October at 09:42 saying that a R99.99 debit order from my account has been deducted, without my knowledge.

The person responsible for this is Riedwaan Benefeldt of Netoclear cc. I have tried to get hold of this person, but the phone number I have received on my transaction is invalid and does not exist.

Upon getting this transaction statement to investigate further, I see that this transaction was done on the 27/09/13.

Fistly, why did I only receive this sms from FNB on the 16/10/13, over a month later? All in-outgoing monies from my account should be sms to me straight away?

I have put a stop on my cellphone banking to this debit order, and if this happens again, I will be opening a police case againg Riedwaan of Netnoclear. I would please also suggest that FNB look into this and strongly action this, as I see that there have been alot of comlaints to FNB about Riedwaan of Netoclear, and it sees to me that FNB have not investigated further.

Company: First National Bank
Country: South Africa
City: Parkplace, Boksburg

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