Absa
Worst customer service - changing banks immediatly

Why do you have to phone the general enquiries 3 times before getting assistance? Why do you press the Afrikaans option if they transfer you to an English consultant, who is EXTREMELY rude when you ask for an Afrikaans speaking person? Why do they supply conflicting information? Can I or can I not relink my new credit card via internet banking? This is not the first time I experience service like this. Considering moving to FNB!!!

Company: Absa
Country: South Africa
City: Head office

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