Nedbank
Personal info sent to wrong cell numbe

I have 2 personal loans with Nedbank. 2 months ago i went to bank to change my contact details. i was told to do it IN THE BANK but over a phone to a Call Centre. New contact details was given to Agent on the phone. My old number belongs to a neighbour in my street. Last month he brought me the reminder that was sent to his number that Nedbank will deduct ex-amount from my bank account. i went to bank and asked them why this happened, i was told my number was changed but and they have NO idea why this happened. This morning my neighbour popped in AGAIN to give me the message of my instalment.

Company: Nedbank
Country: South Africa
City: Head Office

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