Capitec Bank
Capitec - You lead me by the nose!!!

I am an existing Capitec Bank customer, I received a call from Capitec 20 Sept advising me I pre-qualify for a loan of up to R90, 000, so I respond with ID and payslip. Let's see what a loan of R10, 000 or R20, 000 would cost to repay.
Several unanswered e-mails later 20 Sept, 26 Sept, 30 Sept, 02 October so I go into the Fourways Branch. 2 hours go by, the application is stuck, the UIF amount on my payslip is out by 6 cents. Get that fixed, back to the branch the next day, another 1 1/2 hours. No, all they can do for me is a revolving credit of about R918. The last two afternoons now go down the drain - wasted time - how about I invoice you for this?
The branch abdicates, a team leader Kim Croeser from Cape Town calls me, please send her all docs. No, the ID scan is wrong "You must help us to help you" - I am an EXISTING client, you have ALL FICA doc's done long ago.
Eventually a phone call, I don't qualify. Thanks CAPITEC you lead me by the nose for two whole weeks.

Company: Capitec Bank
Country: South Africa
City: Head Office & Fourways

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