First National Bank
Unlawful debit orders

I am a young working woman, who's parents are under debt review. While i was studying my mom had full authority on my bank account.in November 2011, i went into my branch to have that authority removed from my account. The next week after i had removed my mom's authority, she accidentally swiped with the card which she had to my account and the transaction was declined due to her not having authority on my account anymore. Between the 1st and 2nd of October 2013, there had been two amounts deducted off my account, amounting to R1500-00. I reported it, struggling now for 3days already. We have now been informed that the money deducted off my account was now used to pay debt from my parents' accounts at FNB. Although they are by court order undergoing debt review. FNB refuses to refund MY money. The authority that was removed from my account in 2011, has dissappeared, and NO ONE knows who is to be responsible for it. Deducting the money off MY account for MY PARENTS' debt is. Even if she had full authority to my account it is NOT HER MONEY, it s mine, and it is NOT MY DEBT!!! FNB does just as they please. If people are under debt review they must PLEASE BE ON THE LOOK OUT FOR FNB!!!

Company: First National Bank
Country: South Africa
City: South Africa

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