Standard Bank
How can cancellation fees take so long???

HOW LONG DOES CANCELLATION FEES TAKE ON A SALE OF YOUR PROPERTY? IN JULY 2013 WE SOLD OUR PROPERTY (CASH SALE). EVERYTHING HAS BEEN SUBMITTED TO STD BANK SINCE WE SIGNED THE TRANSFER DOCS IN THE BEGINNING OF AUGUST 2013. STILL TODAY NO CANCELLATION FEES! THEY EVEN DECLINED IT ONCE? HOW CAN YOU DECLINE CANCELLATION FEES? THIS IS A SALE, THE SELLING PRICE MORE THEN DOUBLE THE BALANCE OF THE BOND, ALL DOCS SUBMITTED??? YESTERDAY SOMEONE FROM STD BANK PHONED MY HUSBAND (UNAWARE OF OUR SITUATION) TO ADVERTISE THE NEW SERVICE STD BANK OFFERS TO ASSIST IN SELLING YOUR HOME. WE EXPLAINED OUR SITUATION TO HIM OUT OF FRUSTRATION, AND HE REFERED US TO A VERY HELPFULL PERSON WITH THE NAME BRENT IN THE CANCELLATION FEE DEPT. THANK YOU BRENT FOR EVERYTHING, BUT THE PROBLEM IM HAVING WITH THIS IS, AS READ THREW MANY OTHER COMPLAINTS, THE PERSON SITTING AT THE OTHER SIDE OF THE PHONE IS NOT THE PERSON WORKING WITH OUR THINGS. HE CAN ONLY READ WHAT HAS BEEN NOTED ON THE SYSTEM, AND THATS IT. I THINK THIS IS VERY BAD FROM STD BANK. IT FEELS LIKE WE ARE CONSTANTLY STANDING INFRONT OF DEADMANS DOOR, AND NO ONE CAN HELP OR TELL US ANYTHING. YOUR SERVICES WAS THE LAST RESORT.

Company: Standard Bank
Country: South Africa
City: Cancellation fees

  <     >