Capitec Bank
Why can't I deposit a cheque?

Not only is your normal deposit process lengthy and takes too long. It is like twice as long as another banks deposit process.
To make it worse if your stupid cheque reader can't read the cheque there is no way to deposit it. I have been designing systems for a long time and have never heard of a process where if all else fails that there is no human override!

This is completely, and to make it worse the staff just goes sorry get a new cheque!!!

Why can't the operator just type in the numbers at the bottom of the cheque if the computer says no?

I call EPIC FAIL!

Company: Capitec Bank
Country: South Africa
City: Bellairs Mall

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