Standard Bank
Unauthorized money transfe

On Monday the 16th of September I received an sms informing me that Bank Personal Lending has debited my account to reduce the overdue amount on my account. When I view my statement I discovered that they have debited R1 500. I tried to contact the number that were on the sms, 0860439770, in order to find what was happening, then I was told that this amount was deposited to my overdue cheque account. They told me that this account was handed over for collections, so I must contact the legal department of the bank, then they gave me the number to call, when I call the number I was told to call standard bank, vice versa, then I was confused because I was trying to contact someone to at least reverse this transaction and to make payment arrangement with them, This affected my budget, I am using a public transport to or from the work, and I left this money in the bank to provide for transport and other monthly expenses, If the bank at least sent an sms a month before they reacted I should Have called their legal department to at least arrange the monthly deductions I afford. I need this transaction to be revearsed, and I am prepared for the payment arrangements with the bank

Company: Standard Bank
Country: South Africa
City: Longmarket Street Pieter

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