Outsurance
False Advertising

Wow, Outsurance!!!
Their logo is "outsurance, you always get something out". Now it makes me wonder, could the foundation of this business possible be built on a lie? On false advertising? Do their clients always get something out?
I called them some time last week for a car insurance quote, hoping to get something out, specifically to save on my car premiums. They unfortunately couldn't offer me a better deal but the agent said I will be getting a R400. The ads on TV also speak of this R400 promotion which I can confirm now as NOT TRUE. 7 days after I am still waiting for this email they were supposed to send so I can make the claim. The second agent I spoke to when I called, dropped the phone in my ear when I mentioned I was following up on my claim. Guess we were conveniently disconnected, wonder by who though? Anyway the third agent was much smarter than the second, he told me the email address they had on the system was saved wrongly - which is highly unlikely but he still didn't send the email anyway.
3 agents now I've dealt with, all perpertuating this lie, "you always get something out".
Moral compass of business is decaying too. After this, wouldn't promote Outsurance to anyone

Company: Outsurance
Country: South Africa
City: Call centre

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