Absa
Incompetent or Power Trip?

I posted a complaint regarding my business account on 25 August 2013. Received a reply the very next day that they are investigating and will contact me shortly. Posted another complaint on 02 September 2013, as I was still waiting to be contacted. No reply this time. 4 Days short from 4 weeks and still no reply!
To date, my account is still in lock up, and I do not have any access to my own money! Then I was sent an extract from the FIC Act. Article 21 (2) states that no financial transaction may take place before the bank has complied with all the relevant measures, as stipulated in the Act, to make sure the account is compliant and not used for money laundering. According to ABSA my account is not compliant, and it would thus be illegal to grant me access to any transactions.
Come 01 September 2013, and ABSA debits my account for their banking fees and costs! So, if any financial transaction is illegal, ABSA has just committed an offence of the FIC Act, for their own financial gain!
So my question is: Is this account non compliant in terms of the FIC Act, or is Mr. Lazarus on a personal POWER TRIP, seeing that we do not really see eye to eye?

Company: Absa
Country: South Africa
City: Vanderbijlpark

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