Auto And General
OLD FASHION SERVICE

I have dealt with Mohammed at Auto and General in an attempt to get a better premium but without loosing the benefits that I already have. After a couple of headaches for him and myself, I finally got more for my money. Debit order went through and another gremlin put through the wrong amount.

This time I spoke to the Manager, Eilleen Chapman and very tongue in cheek, demanded that the difference in quote and debitted amount be returned, for a cup of coffee. Imagine my surprise when a couple days later not only did I receive my refund, but Mohammed arrived on my door step with a complimentary COFFEE hamper for my Coffee enjoyment.

Frankly, I cannot remember when last I have had the pleasure of receiving this personal service and courteous handling of an inconvenience.

After having spoken to a number of my friends about how I was handled, some have already come over for a cup of coffee - seeing is believing after all.

I guess a few of these friends of mine will no doubt move over to Auto and General.

Thank you Mohammed for always being friendly and professional and also many thanks to Eilleen Chapman for her speedy service.

Adelaide Machado

Company: Auto And General
Country: South Africa
City: Gauteng

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