Auto And General
DAYLIGHT

IV BEEN WITH AUTO GENERAL FOR SEVERAL YEARS & IS DUE FOR MY NO CLAIM BACK BONUS. RECENTLY I WAS INVOLVED WITH AN ACCIDENT WITH A 3RD PARTY IN WHICH THE OTHER DRIVER CLAIMS RESPONSIBILITY, DUE TO THE FACT THAT THIS WAS MY 1ST ACCIDENT I WAS NOT SURE WHAT TO DO SO I DID A CLAIM WITH MY INSURANCE WHICH I WAS TOLD THAT THE CAS LOOKED FAIRLY SIMPLE. UPON INVESTIGATION I GET FEEDBACK THAT MY CLAIM WAS DEFECTIVE AS I WAS NOT THE REGISTERED DRIVER WHO HAPPENNS TO BE MY DAD. HOWEVER I AM THE SECONDARY DRIVER, DUE TO THE FACT THAT WE WORK TOGETHER WE TRAVEL TOGETHER AND I DO MOST OF THE TRAVELLING BUT MY DAD IS NEXT TO ME AND HE IS OLD SO I DRIVE. WHEN WE AT WORK HE USES THE VEHICLE TO CHECK CLIENTS WHILST IM IN THE WORKSHOP. THE INVESTIGATOR HARASSED MY NEIGHBOUR INTO A CONFESSION THAT ONLY I DRIVE THE VEHICLE BUT MADE NO ATTEMPT TO QUESTION STAFF AND CLIENTS WHETHER MY DAD DRIVES THE VEHICLE. NOW THE REFUSE TO PAY MY NO CLAIM BONUS ALTOUGH NY CALIM HAS BEEN REJECTED. I DO ADMIT DRIVING THE VEHICLE TO AND FROM WORK, THE REST OF THE TIME MY DAD DRIVES. AFTER 3 WEEKS WITH NO VEHICLE I GOT TO DO A 3RD PARTY CLAIM AND HAVE TO PURCHASE ANOTHER VEHICLE WITH MY OWN MONEY TILL ISSUE IS RESOLVED.

Company: Auto And General
Country: South Africa
City: DBN

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