Budget Insurance
Account review Department

This is my feedback to how well the Review Department at Budget Insurance handled my query.

What made this service outstanding was the fact that the person I spoke to, listened to my side and tried to aid me (within reason) to find a common ground. He constantly discussed my proposals with his supervisors to try and get the best option that will suit me.

Even though the outcome was not what I have wished, it was still favourable and beneficial. Explanations were plenty and to the point.

The cherry on top was the loyalty that was shown for long-time clients like myself, and how they DO appreciate us.

My wish is that all departments in this company can treat their clients with this attitude and I also wish that my next encounter with Budget Insurance will have such a positive outcome.

Keep up the good work..

Company: Budget Insurance
Country: South Africa
City: Cape Town

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