Standard Bank
Credit card account doubled

Business & Finance

I am totally discussed with your call centre agent's and staff that were unable to assist me with my query. I had a Edgar's master card of which credit off R8000.00 was given to me seven years ago, I went into financial difficulties thus unable to pay this card .i went under debt review, this credit card was being paid by them. I there after could even keep up those payment's either. I contacted Edgar's they said I should deal with standard bank directly. I went to your branch in Durban kings-mead, the enquiries staff could not help. I was asked to speak to a consultant. She had said stand bank may have sold this debt to a debt collector, so I should try phone the call centre they will give me detail s of who the debt collector, s are. I send an email to standard bank law @ credit.
I was know shocked to know that my debt has doubled to R16000.00. How in the world did the debt collector double the amount.. I was only given credit of R8000.00 . This is absolutely discussing service standard bank, no one absolutely not one staff member could not assist me with this query. I would appreciate if some one from standard bank could assist me, I want to settle this account.


Company: Standard Bank
Country: South Africa
City: Kingsmead
  <     >  

RELATED COMPLAINTS

Standard Bank
No invoices for 6 years!!!

DMC
Over inflated debt!!!

Standard Bank
NO HELP AT ALL

Standard Bank
Lack of Integrity

Standard Bank
Hey Standard Bank! THIS is how you lose customers

Standard Bank
Trans Union - Standard bank

Standard Bank
STD bank selling incorrect debts to debt collecto

Standard Bank
Incompetence - enough said

Standard Bank
Standard Bank Wrote-Off my Account

Standard Bank
Definitely not moving me forward