Auto And General
GOOD SERVICE

I NEEDED MY CAR TO BE TOWED THIS MORNING AS I HAD EXPERIENCED A BREAK DOWN. THE FIRST LADY WHO ASSISTED ME, COULDN'T EVEN PRONOUNCE MY NAME AND WAS VERY RUDE, INTERUPPTING ME WHILE I WAS TRYING TO GIVE HER MY LOCATION WHILE BEING STRANDED ON MY WAY TO WORK. BUT SHOLENE, ASSISTED ME VERY FRIENDLY AND PROMPTLY AND KEPT ON KEEPING ME UP TO DATE WITH THE INFORMATION AND PROCESS OF THE TOWING COMPANY AND ITS DETAILS, AFTER EXPLAINING TO HER ABOUT THE FIRST CONSULTANT'S BAD SERVICE. SHE LISTENED. DID HER JOB AND MADE SURE I WAS CONTENT WITH THE REQUEST AND DETAILS. THANK YOU SO MUCH. I HOPE YOU KNOW, IT IS MUCH APPRECIATED. HAVE A GREAT DAY. URSULA COETZEE

Company: Auto And General
Country: South Africa
City: PRETORIA

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