Motor Finance Corporation
Car documents requested for shortfall claim

I sent an email to request car documents required to claim for a shortfall cover in April. I had already paid off the shortfall amount to MFC and needed to claim for a refund from my insurer. I was then advised to send an email with the agreement of loss to [Email Removed] I later phoned Lerato and she agreed to send the papers to the insurer as they only pay the Banks and not individuals. I have tried to phone her on numerous occasions to find out why the papers haven't been sent to the insurer, to no avail. I then had an email sent in June to the complaints department as I was getting nowhere with this enquiry and still nothing.

Is there anyone who can send me these documents?

Company: Motor Finance Corporation
Country: South Africa
City: Customer Services

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