Hollard Insurance
John Morrison Receptionist

Dear insurer, the next time you consider referring me to JOHN MORRISON please DON'T! I am a Standard Bank customer and I know nothing less than EXCELLENT CUSTOMER SERVICE! Pamela, receptionist at John Morris has a stinking & condescending attitude, it's appalling and unattractive to say the least and she should adjust it or find a career elsewhere where she will not have to deal with clients. Pamela needs to understand that she is the first point of contact & image is everything, the imaging she portrays on the telephone alone is enough to damage the reputation of John Morrison, b*tchy, all these phrases have a new name --> PAMELA!!! on all occassions I have called their branch her tone has never been pleasant. Upon my 1st physical contact with her at their branch she was on the phone with a client and I picked up the very same tone but I assumed the client was being difficult until the wheel turned on me she clearly knows nothing about customer service. Before I can even vent out my fustration at her inability to transfer me to George without being cut off, a simple task which is surely as per her job description, she is already on a high horse with her belittling tone!

Company: Hollard Insurance
Country: South Africa
City: Johannesburg

  <     >