Outsurance
Disgusting Quote Call

After the DISGUSTING service I received from an OUTsurance consultant via phone call this afternoon, I felt the need to complain publicly. I requested a quote to beat my current insurance provider's premiums, and also willingly requested a quote for additional home and business insurance. After almost 30 minutes on the phone, your consultant got back to me with a quote that was TRIPLE the premium value I'm currently paying for my vehicle insurance with Momentum, and that didnt even include all the other cover I requested a quote for. When I enquired about this shocking figure, your consultant had the nerve to tell me I should become a better driver, then my insurance premium won't be so high!!! After this incident I phone a friendly MIWAY consultant, who not only BEAT both my current insurer's premium, but also offers the additional cover I need at a very low premium, and even lower excess fees... WHAT HAPPENED TO PAYING ME R400 IF YOU CAN'T BEAT MY CURRENT INSURANCE PREMIUM!? AND WHAT THE HECK HAPPENED TO CUSTOMER SERVICE!?

Company: Outsurance
Country: South Africa
City: National

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