Standard Bank
Charged R130 to process in inbound payment!

Standard Bank have charged me R130 to process an inbound payment that was a refund from an overseas supplier. Standard Bank already charge me a monthly management fee and they will not reverse this R130 charge for a refund that an overseas supplier processed into my personal bank account. The inbound payments team hide behind their pricing sheet and do not even try to understand how ridiculous it is to charge R130 for a refund of R790 from a supplier.

Neither the supplier or myself were informed of this charge at the time of Standard Bank processing the transaction as I would not have accepted this under any circumstances for a refund due to me.

Will Standard Bank please reverse this ridiculous fee or do I have to take my business elsewhere?

Company: Standard Bank
Country: South Africa
City: Inbound Payments

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