Absa
Interest payment refund

Absa double debited my bond account for a number of years with double insurance payment. They admitted the mistake and refunded an amount which corresponded to a refund of the extra payments paid over a 6 year period.

Since I not only paid interest on this extra debit, am I not entitled to a reversal? My bond increased every year by this illegal charge.

If this money was in my bond as an extra payment the resultant decrease would have been equal to a refund of double what they gave me.

GIVE ME BACK WHAT IS CORRECT

Company: Absa
Country: South Africa
City: HOME LOANS

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