Absa
ABSA LUTELY PATHETIC

One would assume that ABSA's slogan 'We put our clients and customers at the centre of what we do' would warrant some kind of service. During the past three-months, I have encountered inadequacy of service which I had not previously considered possible, as well as ignorance and stupidity of monolithic proportions.
I cannot understand how a simple debit order cannot be loaded correctly!!! I have been unhelpfully transferred to a variety of disinterested individuals who are, it seems, also highly skilled jugglers.
I thought Wesbank was ; that they had attained the holy -pot of shocking customer relations; and that no one, anywhere, ever, could be more disinterested, less helpful or more obstructive to delivering service to their customers. That's why I chose ABSA. How surprised I therefore was when I discovered to my considerable dissatisfaction and disappointment what a useless shower of incompetents of the highest order you are. Wesbank on the other hand - shine like brilliant beacons of success in the filthy mire of your seemingly limitless inadequacy. Suffice to say that I have now given up on my futile and foolhardy quest to receive any kind of servICE

Company: Absa
Country: South Africa
City: Head Office

  <     >