First National Bank
ILLEGAL DEBIT ORDER BEING COLLECTED

I AM a loyal FNB customer. I noticed that a debit order went off my account in May, when I realised that the same debit order had gone off again in June I spoke to FNB. I went sent from one department to the other.

When we do business with a bank, we expect that they will keep our details and money secure. How does my bank allow an third party to take money from my account without verifying that party and without a debit order authorisation form.

And it becomes a mission trying to cancel the debit order and worse trying to understand who authorised/verified the collection.

I would really like answers as this is a VERY SERIOUS matter.

Company: First National Bank
Country: South Africa
City: Debit orders

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