First National Bank
First National Bank Robbed Me In Bank Charges

I wish to lodge a complaint about First National Bank, for overcharging me huge amounts in bank charges. I have a Platinum Cheque Account with them. My account number is currently 62360234349. When I joined FNB, it was then 62231417438, but Debt Councellors suggested I close it down and open a new one. When I was upgraded to my current account, I was told I would pay R120 monthly flat fee for my banking charges. That did not materialize as I was assured. Instead, my charges shot up to almost R500 every month. It took me a long time to notice that, but when I did I telephoned FNB to complain about this. I was informed the fault was caused by their Consultant who upgraded me at their Carlton Centre Branch. I was told there was nothing FNB could do for me, because that Consultant had resigned from FNB. All I want from FNB is to be refunded all extra charges, unethically charged from my account. I never received even a cent of my hard earned money, which was taken away from me by FNB, over a period of years since 2010. I will be very grateful, if you can name and shame FNB for overcharging my account and declining to pay me back what is lawfully due to me. Regards... Zolani Mlanduli

Company: First National Bank
Country: South Africa
City: Carlton Centre, Johannes

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