Standard Bank
No Responce from Insurance on geyser burst

My geyser burst last week Wednesday (26 June 2013). I spoke to several people on several occasions (Thursday & Friday) at standard bank home insurance and have e-mailed them as well, and still no feedback or service.
Its day 6 today, and my geyser has not been replaced yet. Not to even mention that they haven't even sent a plumber out.
My geyser is leaking water constantly for the tap that turns off the water supply is not working sufficiently.

Its mid winter and i just wonder what do they expect from the clients to do for hot water.

I don't have my own time when it comes to give the monthly insurance instalment, so why must I wait already a week now for warm water???

Hope they can come back with a logic explanation and service that I need!!!

They're slogan says: Moving Forward!!! But I don't experience that at this stage!

Company: Standard Bank
Country: South Africa
City: Home insurance

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