Absa
NO CUSTOMER FEEDBACK/SERVICE

3 WEEKS & I am still struggling with my accounts, blocked then unblocked... how long must this go one!! I have been in & out of the bank each time, as this keep happening. Your reply on this website is just to make you look like you respond, but in fact... YOU DON'T, I have not had a call from anyone to assist me with the issue. I have had to keep finding my account is blocked again & back into the bank... where each time you have to wait to get it sorted out. Yesterday, Nicolene (eastlands branch) very kindly sorted it out & apologised on your behalf. BUT, we are told to keep checking in 2 weeks to make sure it does not go on hold again??? ABSA get your act together, no wonder you are loosing clients, as this kind of service is NOT ACCEPTBLE!!!

Company: Absa
Country: South Africa
City: Head office

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