Prepaid24
Resending SMS for pin

I purchased Prepaid Electricity this morning (R122) and sent the confirmation of my payment via sms to 31733. My cellphone registered that the sms was sent at 7.23. I received an sms 10 minutes later thanking me for my payment but requesting that I STILL need to send an sms confirming payment.

This has never happened before and makes me distrust your service. If this is a new way to get double the money from each client submitting the sms, it means a lot if extra cash generation for you at the expense of your customers.

What was quite an efficient way to buy electricity now potentially becomes yet another opportunistic industry.

Regards,
Nina Liebenberg

Company: Prepaid24
Country: South Africa
City: Western Cape

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