Sasfin Bank Limited
Debit order abuse

I purchased a small printer from Pansolutions for our guest house in 2004. They agreed in writing that the 60 months they would cede ownership to me. I made such arrangement as I left for overseas and wanted to ensure that everything was taken care of at the end. When I returned to South Africa in 2012 I discovered a debit order of almost R2000 monthly to Sasfin. I never communicated with Sasfin and had no contracts, but discovered Pansolutions ceded ownership to them. I never received any communication regarding extending of the 60 months period, and it seems that the ceding arrangement was never communicated between Pansolutions and Sasfin. Sasfin has been unjustly enriched after ownership was ceded to me in 2009 to an amount of about R50 000 during the last 3 years. During this time I was paying without receiving a product or service from them. They now refuse to repay me this money. I want to warn other businesses of Sasfin's approach and attitute to a case where they are clearly in the wrong.

Company: Sasfin Bank Limited
Country: South Africa
City: Johannesburg

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