MiWay
Miway does not do things your way

After an incident, miway was swift to assist me and arranged for my car to be repaired. After that however things went sour.

The panel beater I was sent to gave the worst service I have ever seen. Miway was never involved in giving feedback or checking in to see how the progress is. They just seemed to have a "i don't care" attitude throughout the whole process.

Understanding that this was not entirely Miway's problem I tolerated it to a certain point. I agreed to renting a vehicle at my own expense for the 3 weeks and I notified the claims advisor that I will ONLY be paying for the 3 weeks rental as that was the original agreement. I did however rent a vehicle for almost 8 weeks and miway simply does not care to compensate for the rental. After numerous emails the claims advisor, miway just stopped responding.

Company: MiWay
Country: South Africa
City: Kempton Park

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