First National Bank
Unlawful transaction

On the 27th May 2013 at 12:31 I received sms saying R750 has been paid to another account. I called FNB on the same day seven times I didn't get help. On the 28th May 2013 I went to Durban main branch I was told to call credit card division and they could not help. I went back, I called them again, after 46minutes on the call I was told by a gentlemen from FNB I won't get help I am wasting my time. I told him that l want my money reversed beause is not debited lawfully. I didn't give authorisation for that trnsaction/debit order. It does not make sense when the bank give away my information to the other party without my concern, and the next thing money on my acc is debited unlawfully, and next you are told that there is nothing we can do. FNB is arrogant

Company: First National Bank
Country: South Africa
City: Durban

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