Absa
Horrified

Business & Finance

I recently had a call from the Absa Personal Loans Outsource call centre asking for me by my full name! I was already shocked as I am not a client of Absa's so asked how they got my details. They advised that they received them from the Direct Marketing Assn and when I asked if they had my ID number, they had this too... words escape me.
I asked them to remove me from their database immediately 1) they couldnt do this as they were just an outsource call centre and 2) they couldnt confirm who at Absa could help me.
This is shocking, what details are the Direct Marketing Assn giving out and who gives them the right to.
PLEASE CAN ABSA RESPOND TO THIS URGENTLY!


Company: Absa
Country: South Africa
City: Head Office - Personal L
  <     >  

RELATED COMPLAINTS

Absa
Call from ABSA asking to confirm detail

Absa
Absa again pesters me with Spam

Absa
Quotations on home loan that was never requested

Absa
Overcharged by R9000 on Bond Cancellation

Absa
Safe keeping of my personal details not adequate

Absa
Billing

Absa
They couldn't care less!!

Absa
Very rude call centre saff

Absa
Can you even read?

Absa
Pathetic service