First National Bank
No reaction to on my account

Some bogus company has been taking small amounts off my account. I have never signed or authorised any such action, I do not buy online.
I went into the bank to stop payment which costs me R60 (to stop a payment of R99). It did not help, because the company keeps changing the reference number. I have to wait in queues for at least an hour to reverse the payments every month. I have already lost R1500, but the bank is offering no solution. I asked to see a bank manager, but they said I cannot see him/ her for this, the normal cashier must help me! If my money is not safe at the bank, must I put it in my mattress?

Company: First National Bank
Country: South Africa
City: Beacon Bay

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