First National Bank
Loyalty Unrewarded
- 05-16-2013
- 9
Dear FNB,
I would love to know why you value new customers more than customers who have been loyal to you for years!
The special offer you are currently offering indicates on your site that if you are a new customer you get 100 min 100 sms 100 MB data 1G Wifi connectivity 35% discount on a cover R300 voucher to Samsung Hub. However, if you have been a loyal customer for years, have a credit card with you and a mortgage, pay thousands every year in interest and bank fees all you get offered for your loyality is 1G wifi connectivity and 35% discount on a cover.
Gee, thanks a lot!
Company: First National Bank
Country: South Africa