24Hour Mobility Cellphone Insurance
STILL AWAITING A RESPONSE ON A CLAIM ISSUED!
- 05-14-2013
- 49
As of today it will once again be another week gone by (the 5th now) since mtn or 24hourMobility have done anything wrt my insurance claim on my liquid damaged cellphone. I recieved a call from one of the 24hour mobility members on Saturday asking me when was my liquid damaged handset was fetched from my work place and it seems that there is a major lack of communication between the members and that they really don't know what is going on!
I'v become a frustrated customer who is ever so sorry that she has taken out an insurance with mtn and 24 hour mobility in the first place! I Also feel that mtn is soo quick to sugar coat their company and bad customer service as I have done absolutely nothing to assist me and I'm the one making calls and checking up with the insurance company for the work they should be doing as a service provided to their customers!!
Absolutely disgusted!!!
Company: 24Hour Mobility Cellphone Insurance
Country: South Africa
City: Johannesburg