Standard Bank
General bad service

I went into the bank to make a withdrawal from my business account and was asked for my ID book as usual then the guy left with my ID and consulted another lady for about 10 minutes upon his return he told me they are just verifying something I should wait on the side while he helps other customers which I didn't mind at first, I waited for an additional 40 minutes with nobody telling me whats going on and when I approached the teller he said they were just verifying my signature which turned out to be fine but he couldn't help me so I had to go to another teller to make the withdrawal. there is nothing more demeaning than being treated like a criminal by the same institution I trust with keeping my money. This is by far the worst treatment ive had since the year started and hope it doesn't happen again

Company: Standard Bank
Country: South Africa
City: Secunda

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