First National Bank
No Response on Emails regarding account payments

Logged a call at the contact centre in March regarding Money that was paid into a wrong account.
Got feedback once stating that it is an ABSA bank account and they have submitted the documentation to ABSA regarding the money that was paid to the wrong account number.
Two months later I have not received any info or update on my call that was logged, not impressed by the service I received up until now.
Starting to regret moving my business and personal accounts from ABSA to FNB, will gladly move them back to ABSA or another bank if this is the manner that FNB treats their clients.

Company: First National Bank
Country: South Africa
City: My Branch

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