FNB Insurance Brokers
Poor Service

On the phone to the call centre in total for an hour and a half to request a letter stating that I have not submitted a claim. Left holding on for 20 minutes transferred from one agent to another. Told someone would phone me back, this never happened. BAD BAD service. So what can one expect other than a cut and paste responce to this complaint. Question is will anyone do anything about it perhaps they should read their 'values' and the assurances that they give on various FNB sites re customer service, answer calls promptly, return calls etc etc

Company: FNB Insurance Brokers
Country: South Africa
City: FNB

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