Groupon SA
Requests being ignored
- 03-17-2013
- 3
I tried to liaise with the support team since the 11 of February via email. Three Zendesk tickets were logged.
Tickets: #714804, #718355 and #719556
These tickets were assigned to and closed by Waseema Peters and two other operators with no feedback provided to the client being myself.
I would hope that my requests were not being deliberately ignored as a result of a complaint that a logged on Hellopeter recently.
I look forward this matter being dealt with according and the abovementioned tickets opened and only closed when the issue has been resolved and feedback provided to me.
Thank you,
Clerisa.
Company: Groupon SA
Country: South Africa
City: Durban