Wicount
Not getting my money back!!!

I recently made use of Wicount in purchasing 2x HDD 2TB which were advertised at R1299.00 each. Of course I paid for both HDD's when placing my order. When I got the HDD's I noticed the HDD's are external power driven. WHich means it needs external power when plugged into a computer etc. I notified Wicount and they arranged for the unit to be collected by courier and returned to them on the 5th of Feb. I was initially told I will be refunded within 2-3 days. Well, well! It's the 20th of Feb and I don't get replies on my e-mails when I enquire and when I phoned again on Monday I was told that my refund must still be authorized bla-bla-bla. I was assured by a lady called Lerato that she will action my request and will keep me informed. 2 Days later... No feedback, no refund and no HDD anymore. So... What am I to do? I have unsubscribed from Wicount and will not be making use of their future offers and I will most definitely not be recommending anyone I know to make use of any of their offers. Please people be ware! Wicount's customer service is not something to comment about because they don't have any service at all!

Company: Wicount
Country: South Africa
City: Pretoria

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