Groupon Sa
Groupon Service Stinks-Stop supporting them

I am utterly disgusted and highly annoyed. I purchased a groupon voucher for six people for Phuket Thai.

I invited 4 of my business clients to share this dinner with my husband and I.
We got to Umhlanga at 6:30 pm as planned. The restaurant was closed and there was a telephone number and an address to where it had moved.
When we got to the supposed new address we were told that the owner at the old address had been evicted on Sunday and that the new restaurant was only opening on the 28th Nov. My booking was confirmed for the 27th. To top it all, I called the cell number that was on the shop window of the old Phuket Thai premises and a gentleman answered and explained that he had told Groupon to let all the people who bought the Groupon voucher know, that they had infact cancelled and that the restaurant was not opened on the 27th and now under new management. He was not helping at all and was not even apologetic, infact he was uninterested like he had done his part and Groupon didn't do their part and that's it? I have forwarded Groupon an email on the 28 Nov and to date all I get is we will get back to you but nothing happens. Will never purchase on Groupon again.

Company: Groupon Sa
Country: South Africa
City: Durban

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