British Airways Comair
Do you EVER actually care about customers?

My third flight in the last two weeks which is more than 45 minutes late. Needed plug access to work due to flight delay; asked Bernadette in Slow lounge in OR Tambo if I could use a plug. The answer was a dismissive "no" - even though BA was the cause of my predicament..

I have flown countless BA flights over the years. There is a way to say no that at least shows respect and empathy. Based on my treatment I feel my custom is not appreciated, and BA doesn't need my business.

Please don't "apologize" via Hellopeter for my treatment. Rather raise it with the person concerned.

Company: British Airways Comair
Country: South Africa
City: Airport

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