African Sun Travel
No response to booking query

Traveling & Tourism

Your automated email response says "We aim to answer all *valid* Tourist Class enquiries within the hour (during office hours), sometimes in minutes, but definitely always on the same day, subject to valid information and Email address provided on the booking form". When are your offices actually open? I have sent more than one query and have left phone messages. The reply on the Facebook page is "go to a station". Not possible and this is possibly the worst online booking company in existence!


Company: African Sun Travel
Country: South Africa
City: National
  <     >  

RELATED COMPLAINTS

Kulula.com
NO RESPONSE FOR GROUP BOOKINGS

African sun travel
CANCELLATION OF TICKETS - REFUND

Sanparks
All e-mails and phone calls ignore

Mango Airlines
Flight Bookings

Kulula.com
DONT FLY KULULA

Cityslicker
No refund since February 2013

Shosholoza Meyl
Promise to respond within a day - NOT REALLY!

Mango Airlines
Online seat booking erro

Greyhound
Unable to change seat number on booking

Ster-Kinekor
SHOCKING CUSTOMER SERVICE!