Prasa
Mishandling

I was late for my train, the one security where i got on said i could purchase my train ticket at salt river due to the fact that no one was at the ticket office because they were to busy talking to each other.

i got to Salt River station and i was treated like a criminal who train in front of hundreds of people. they threatened to lock me up if i do not pay the R 40.00. however there was other people that just purchased their tickets without paying the fine. i do not know but it seemed to me. i was escorted by two securities that said they would lock me up.

When i called David who is the area manager of that area all he did was apologised and said he could do nothing because he did not witness it. This is not my fault because i was authorised to go through and pay at the next station. the lady who sells the tickets at Salt River station works the morning shift and is a short african lady.

Company: Prasa
Country: South Africa
City: Salt river

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