Kulula.com
Kulula cancel paid flights without notice & refund

I am a frequent traveller and this week i had multiple flights booked between CT & JHB. With return flights over two consecutive weekends, i decided to stay in JHB for the entire week and by choice forfeited the outbound JHB-CT and the Inbound CT-JHB flights. Kulula's terms automatically CANCELS the rest of your flights if you miss your inbound flight, regardless of you making the rest of the flights on time. They also do not notify you of this once you have missed one flight.
Regardless of this being (hidden) in the Terms and conditions. I should be entitled to the flights i paid for, i pay a separate price for each flight, they are separate products and i should be able to choose which ones i take and which ones i miss, without losing any of the other bookings by default.

Company: Kulula.com
Country: South Africa
City: Johannesburg

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