Kulula.com
Watch /airline gives R400 voucher goodwill

I had purchased a gents fossil watch which was out of my luggage in, apologies were made for the "inconvenience" and the disclaimer was quoted? I was told I would get a letter for my personal insurance and CCTV footage would be viewed. What a joke? I flew on the 01.07.2010. This was what ha
From: Shaima Alli [Email Removed]
Sent: 02 July 2010 01:24 PM
Thank you for the feedback, however the JHB airport was in quite a disarray yesterday and the BA staff were all over the place. As mentioned I did inform the lady that I had a watch in there and even asked for a cable tie. It was so hectic as she was attending to me and two other people at the same time and I felt as though I was being harassed to move as other people were in long queues behind me. The lady did not query whether I had any valuables. Are you telling me that you are going to tolerate this by airport personnel? I believe that the lady who issued me with a mutual ticket which didn't even have my bag number on it, was aware that I had valuables in there as I had pointed it out to her but she failed to advise me otherwise. I would like to know if the baggage handlers whandle

Company: Kulula.com
Country: South Africa
City: OR thambo airport

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