Telkom
TELKOM LINE

GOOD DAY

MY NAME IS DESIREE BRANDT AND I HAVE LOGGED A COMPLAINT WITH TELKOM ON THE 03 APRIL 2013, LANDLINE I REPORTED WAS 0145330345 REF NR IS 427CTK030413

MY ADRESS IS HOUSE NO 5 WATREBOOM AVENUE PROTEA PARK RUSTENBURG 0299

MY CELL PHONE NR IS 0780955171 OR 0810109962

TELKOM HAS SEND OUT A TECHNITION TO COME AND INVESTIGATE WHAT IS THE PROBLEM ON THE LINE, THE TECHNITION SAID THAT THE LINE NEEDS TO BE REPLACE CAURSE ITS FAULTY, SO THEY ARRANGED WITH A CONTRACTOR TO COME AND REPLACE THE LINE ON THE 26 APRIL 2013, THE CONTRACTOR MADE ARRANGEMENTS WITH MY NEIGHBOURS NEXT TO WHEN THEY CAN COME AND CONNECT THE LINE CAURSE THE POLE IS ON THEIR PREMISES, THE CONTRACTOR NEVER SHOWED UP, ON THE 15APRIL 5.30 THE CONTRACTOR SHOWED UP AT MY NEIGHBOURS AND THE REFUSED TO LET THEM IN, CAURSE ITS AFTER HOURS AND THEY NEVER STICK WITH THE ARRANGEMENTS, MY NEIGHBOURS AND THE CONTRACTOR ARRANGE THEN FOR THE FOLLOWING DAY 16 APRIL AND SHE WILL THEN LEAVE SOMEONE AT HER HOME FOR THE CONTRACTOR TO COME IN, THEY ALSO NEVER SHOWED UP, I CALLED TELKOM BACK AND EVERYTIME I SPEAK TO SOMEONE ELSE ON THIS 10210 AND NO ONE EVEN KNOWS ABOUT A CONTRACTOR THAT MUST COME AND REPLACE THE LINE, THEY

Company: Telkom
Country: South Africa
City: RUSTENBURG

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