Opera Telecom
I HAVE HAD IT WITH DEDUCTIONS

Funds have been disappearing from my cellphone number 083 279 9997 for the past few weeks. As it is my own personal cellphone and one that I do not use regularly (MTN can vouch this when they look at my itemised billing) - I have an office cellphone that I use all the time - I did not really notice the deductions until this week, when I wanted to use my cellphone. I get topped up with R100 airtime on the 12th of each month and should have had an accumulated almost three months airtime /- R300 now, as I have not been using my cellphone for a while for the reason explained above.
Imagine my surprise when I saw that I only had about R14-00 airtime left.
Upon calling MTN customer query I was informed that a company called OPERA TELECOM has been making daily deductions from my account since 15th March - with a total deduction of R259-00 as at yesterday - who is OPERA TELECOMM - what is your service - who gave you permission or subscribed to you to allow these deductions - I want an explanation and a FULL REFUND (R259-00) of the monies deducted. I have never subscribed to anything, not even music, etc.. I have no need for these type of services on my cellphone.

Company: Opera Telecom
Country: South Africa
City: CALL CENTRE

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