Cell C
My Account Service

Hi

I have a Cell C giganite bundle which i opened up in Jan 2013
Since Feb i have been unable to check my data bundle balance because the system has been "temporary unavailable". We are now in mid April and its still down.

I am using my 3g card in a router which cannot establish USSD commands. I am also unable to put the sim in my phone as my phone uses a micro sim.

Today i borrowed a friends phone check my balance via ussd and i saw that i had gone over my allowed bandwidth by over R200 (which i have never done before)

If the site is down cellc need to offer an alternative method of checking your data balance

I would also like to know how on earth this portal can be down for two months???

URL in question : [URL Removed]

Company: Cell C
Country: South Africa
City: Cape Town

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