Cell C
Cell C owe me R3469 & hope to wear me down

Dear Public,

I cancelled my 12 month Cell C contract on 25 October 2011 which expired in September 2011.

My bank account was then debited as follows:

28Dec2011 CELL C SP 14707758 104787507 -1226.94
28Jan2012 CELL C SP 15690505 104787507 -1162.58
28Feb2012 CELL C SP 16672377 108043201 -2059.72

After complaining my bank account was credited as follows:
24Mar2012 CELLC SP*000000000017356978*44 979.72

I have been emailing Cell C ever since. I am unable to deal directly with Ebni Abdullah Abrahams who seems to have the final say. The branch are powerless to help customers.

According to Cell C's Abrahams:
* I used (R28.58 excl VAT) data on the sim in November 2011 (despite cancelling on 25 October 2011 and being told that the sim automatically converts to prepaid on cancellation)
* I was due to pay a subscribtion of R1130 for January 2012 (despite giving 1 month notice on 25 October).
*I was refunded R979.72 in March 2012 and therefor I am only owed R150.28.

I have documented proof of my cancellation on 25 October, all my bank statements showing the debits as well as all emails between Cell C and myself to prove Cell C is wrong.

I cannot describe how poorly I view Cell C

Company: Cell C
Country: South Africa
City: Kenilworth

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